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IECSC Florida 2019 has ended
Monday, October 7 • 11:15am - 12:30pm
Beyond Customer Service – Client Care, Connections and Relations Building for Spas

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In this age of high-tech and low touch, spas will have to provide more than just exceptional customer service. The next generations of spa will have to create opportunities that establish customer care, client connections and build relationships. With 60% of the world’s population set to live alone by 2020 according to the Global Wellness Institute, spas have the chance to serve has more than day makers but life enhancers.

This class is part of the Business Building Targeted Learning Track. This track includes 4 classes.
Advanced Pricing: $215
After September 3: $290

Speakers
avatar for Sherrie Tennessee

Sherrie Tennessee

Director of Education, SpaSOS
Sherrie Tennessee started her career in the scientific world, with a Bachelor of Science in Biology. Ms. Tennessee spent seven years as a researcher at world-renowned organizations including Johns Hopkins University and MedImmune. Ms. Tennessee has used her science background for... Read More →


Monday October 7, 2019 11:15am - 12:30pm

Attendees (3)